To make this the best possible environment, we ask that everyone follow a few simple guidelines. We'll do our part to ensure this remains a constructive and supportive place but we need your help here as well.
Spam
Please don't spam. What is spam? Spam is posting the same message repeatedly across the network. Spam is writing the same post or comment over and over again. Spam is sending the same message to multiple members. You get the picture.
We take a hard line view on spam and, unfortunately, if you are reported or deemed by us to be a spammer, we'll have to ban you here on the network.
As much as possible avoid posting your personal or company email addresses to prevent spams from unknown person, and in the end blaming us for that. Our network has its own email system and i guarantee you, the service is excellent.
Ads
There are a set of advertisements and promotions - such as asking for donations or telling everyone about ways to make money fast on the Internet - that you may think are relevant to everyone, but, well, aren't.
Unfortunately, we need to use our judgment here and we will delete content and ban members who are just here to spread the news about the latest way to make money or are looking for donations as a way to make a living.
Insults and Harassment
Respectfully disagreeing with someone - including us - in a constructive, well-reasoned manner is not only welcomed, but encouraged. We can't get better if we don't have thoughtful, constructive feedback from you about your social network. That's why we're here.
On the other hand, if you're here to find an outlet for your anger, frustration, or desire to call us IDIOTS IN ALL CAPS over and over again, this isn't the right place. Drop us a note in the FORUM to get whatever it is off your chest. We do read every email that comes in and will get the message loud and clear when you are unhappy.
We take threatening, unconstructive, toxic, profane, or generally abusive people very seriously and will ban fast and furiously when we see them. Even if you have a right to be angry or frustrated, yelling at us or other members here isn't helpful and won't get you what you want. Just like in the real world.
If something is not in compliance with our Terms of Service, we will unfortunately need to deactivate or take down the network, application, or individual account. Trust us, this brings us no joy and is the least favorite part of our job.
We'll certainly try our best to give you a few hours of notice to make changes, but because we are running a rapidly growing service we can't make any guarantees. We may need to shut your network, application or individual account down without notice.
We'll always take another look at the specific case and respond at least once to your concerns.
Unfortunately, we aren't able to publicly handle appeals or articulate reasons for shutting down a network. These topics have a tendency to devolve into the realm of unconstructive shouting matches that take a lot of time and don't end well. As a result, we'll remove discussions and blog posts asking for public comment on banning or network deactivation.
We totally recognize that HVAC/R Website won't be for everyone. If our Terms of Service or these few simple requests here aren't going to work for you, we totally understand. We hate having to ban people or deactivate networks, so if you don't think that this is going to work for you upfront, it's much better for all of us to know it now.
Our main objective is to promote your products and your profiles, create friendships and interactions among Filipino HVAC/R techs, service specialist, engineers, traders and professionals, where ever you are.
Chillerman
Network Administrator
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